All Systems Operational

Schoology Core

Operating Normally

Portfolios

Operating Normally

Assessment Management Platform

Operating Normally

Usage Statistics

Operating Normally

Assessment Reports

Operating Normally

Imports & Exports

Operating Normally

Student Information System Apps

Operating Normally

Schoology Published Apps

Operating Normally

API

Operating Normally

Single Sign-On

Operating Normally

Document Conversion

Operating Normally

Bulk Content Transfers

Operating Normally

Support: Phone and Chat

Operating Normally

Support: Ticket and Webform

Operating Normally

Support: Help Center

Operating Normally

History

Incident Status

Operating Normally


Components

Schoology Core, Portfolios, Assessment Management Platform, Usage Statistics, Assessment Reports, Imports & Exports, Student Information System Apps, Schoology Published Apps, API, Single Sign-On, Document Conversion, Bulk Content Transfers, Support: Phone and Chat, Support: Ticket and Webform, Support: Help Center


Locations

N/A




December 8, 2016 12:00AM EST
December 8, 2016 5:00AM UTC
[Investigating] No incidents reported on 12/8/16

December 8, 2016 11:59PM EST
December 9, 2016 4:59AM UTC
[Resolved] No incidents reported on 12/8/16

Incident Status

Operating Normally


Components

Schoology Core, Portfolios, Assessment Management Platform, Usage Statistics, Assessment Reports, Imports & Exports, Student Information System Apps, Schoology Published Apps, API, Single Sign-On, Document Conversion, Bulk Content Transfers, Support: Phone and Chat, Support: Ticket and Webform, Support: Help Center


Locations

N/A




December 7, 2016 12:00AM EST
December 7, 2016 5:00AM UTC
[Investigating] No incidents reported on 12/7/16

December 7, 2016 11:59PM EST
December 8, 2016 4:59AM UTC
[Resolved] No incidents reported on 12/7/16

Incident Status

Performance Issues


Components

Schoology Core


Locations

N/A




December 6, 2016 12:04PM EST
December 6, 2016 5:04PM UTC
[Monitoring] Video conversions may be delayed for as much as 1 hour for some Schoology users. We have identified the cause and are monitoring the situation carefully. This is not affecting other content types. Thank you for your patience.

December 6, 2016 12:31PM EST
December 6, 2016 5:31PM UTC
[Resolved] As of 12:25PM Eastern, we have confirmed that this issue is not affecting users. If you believe you're experiencing any issues with video conversions, please contact the Schoology Help Desk immediately for further assistance.

Incident Status

Operating Normally


Components

Schoology Core, Portfolios, Assessment Management Platform, Usage Statistics, Assessment Reports, Imports & Exports, Student Information System Apps, Schoology Published Apps, API, Single Sign-On, Document Conversion, Bulk Content Transfers, Support: Phone and Chat, Support: Ticket and Webform, Support: Help Center


Locations

N/A




December 5, 2016 12:00AM EST
December 5, 2016 5:00AM UTC
[Investigating] No incidents reported on 12/5/16

December 5, 2016 11:59PM EST
December 6, 2016 4:59AM UTC
[Resolved] No incidents reported on 12/5/16

Incident Status

Operating Normally


Components

Schoology Core, Portfolios, Assessment Management Platform, Usage Statistics, Assessment Reports, Imports & Exports, Student Information System Apps, Schoology Published Apps, API, Single Sign-On, Document Conversion, Bulk Content Transfers, Support: Phone and Chat, Support: Ticket and Webform, Support: Help Center


Locations

N/A




December 4, 2016 12:00AM EST
December 4, 2016 5:00AM UTC
[Investigating] No incidents reported on 12/4/16

December 4, 2016 11:59PM EST
December 5, 2016 4:59AM UTC
[Resolved] No incidents reported on 12/4/16

Incident Status

Operating Normally


Components

Schoology Core, Portfolios, Assessment Management Platform, Usage Statistics, Assessment Reports, Imports & Exports, Student Information System Apps, Schoology Published Apps, API, Single Sign-On, Document Conversion, Bulk Content Transfers, Support: Phone and Chat, Support: Ticket and Webform, Support: Help Center


Locations

N/A




December 3, 2016 12:00AM EST
December 3, 2016 5:00AM UTC
[Investigating] No incidents reported on 12/3/16

December 3, 2016 11:59PM EST
December 4, 2016 4:59AM UTC
[Resolved] No incidents reported on 12/3/16