Schoology Status Monitor

All times Eastern Time

Current Status Sun Oct 26, 2014 at 5:17 am

ServiceStatusRSS Feed
SchoologyOperating Normally

There are no historical events for this site.

Developer CenterOperating Normally

There are no historical events for this site.

Operating NormallyPerformance IssuesService Disruption

Issue History

Email Queue Delayed Fri Oct 17, 2014 at 11:17 am - Fri Oct 17, 2014 at 12:20 pm

12:20 pm: Email notifications are now being sent without any delay.

11:18 am: The email queue is currently running approximately one hour behind. Email notifications should return to normal in about 20 minutes.

Site Inaccessible Thu Oct 16, 2014 at 6:24 pm - Thu Oct 16, 2014 at 6:30 pm

6:34 pm: Schoology was briefly inaccessible from approximately 6:22pm-6:27pm EDT. We sincerely apologize for any interruption.

Residual Issues with File Downloads and Document Conversions Thu Oct 2, 2014 at 12:00 am - Thu Oct 2, 2014 at 5:11 am

5:13 am: Our engineers noticed residual issues with file downloads and document conversions for some users. These issues have been fixed, and failed document conversions are being re-processed.

Issues Accessing External Services Wed Oct 1, 2014 at 12:21 pm - Wed Oct 1, 2014 at 12:42 pm

2:44 pm: Our Hosting Provider has been able to find the source of the issue. You should now be able to successfully download files, view documents and videos, and receive email notifications from Schoology. Email notifications and document conversions may still be delayed, but they are in the process of returning to a normal time to completion.

12:23 pm: There are a few intermittent issues, including file downloads from mobile apps and the API, emails and email notifications sent from Schoology.com and document conversions. Our engineering team is hard at work at finding a resolution. We apologize for the inconvenience.

Network Connectivity Issues Tue Sep 30, 2014 at 9:05 am - Wed Oct 1, 2014 at 12:59 am

2:17 pm: We've posted a blog post with more information about the networking issues we had been experiencing: https://www.schoology.com/group/25228991/blog/post/173899688. If you have any additional questions about the issue, please reach out to the Support Team here: https://support.schoology.com/hc/en-us/requests/new.

1:01 am: At this point, all issues have been resolved, including attaching and downloading files and submissions. Our document converter is now catching up and should have all queued documents converted by the morning.

8:57 pm: We sincerely apologize for the inconvenience today. As an update, at this point, we have solved the majority of the issues and are still working on anything outstanding, including difficulty uploading and downloading files. Please continue to monitor our status page as we will post more info on an ongoing basis. A blog post from the company will follow once we have all the details.

9:43 am: We are working with our Hosting Provider to investigate the issue. We sincerely apologize for the inconvenience.

9:07 am: Due to the networking issues, users may experience slower page load times than normal. We're working to resolve the issue as quickly as we can.