Schoology Status Monitor

All times Eastern Time

Current Status Tue Sep 16, 2014 at 7:25 am

ServiceStatusRSS Feed
SchoologyOperating Normally

There are no historical events for this site.

Developer CenterOperating Normally

There are no historical events for this site.

Operating NormallyPerformance IssuesService Disruption

Issue History

Google SSO Login Error Thu Sep 11, 2014 at 3:39 pm - Thu Sep 11, 2014 at 6:15 pm

6:13 pm: It appears that at this point, issues with logins through Google SSO have been resolved. We are still awaiting official word from Google about the root cause, but please let us know if you continue to have trouble logging in with Google SSO.

5:05 pm: It appears that this issue has been reported a couple of other times to the Google Apps OAuth 2.0 forums: http://stackoverflow.com/questions/tagged/google-oauth. We are continuing to investigate with Google to get this issue resolved ASAP.

4:16 pm: Schools using Google SSO to login to Schoology may experience an error message, “No email was provided to match a Schoology user on” or “Cannot validate authentication state” while trying to login to Schoology. This issue appears to be caused by a change in the way Google is handling their SSO requests. We’ve reached out to Google and we’re actively working on providing a resolution as quickly as possible. We sincerely apologize for the inconvenience.

Periodic Slow Load Times and Page Load Failures Tue Sep 2, 2014 at 11:36 am - Tue Sep 2, 2014 at 11:53 am

11:53 am: Page loads have been stabilized and Schoology is now running normally. We're also working on a long term solution so that the issue does not occur again in the future. We sincerely apologize for the interruption.

11:37 am: Schoology is currently experiencing an issue that may cause periodic slow load times and page failures. Our team is working on resolving the issue as quickly as possible.

Problem Loading Profile Pictures for Some Users Sun Aug 24, 2014 at 9:31 am - Sun Aug 24, 2014 at 12:13 pm

12:13 pm: We've been able to resolve the issue with profile pictures in Schoology. Please let us know if the issue persists for you.

11:13 am: Some users may be experiencing difficulty with profile pictures in Schoology. We are currently working on a resolution for this. We apologize for any inconvenience.

Site Down for Maintenance Sat Aug 23, 2014 at 5:00 am - Sat Aug 23, 2014 at 7:02 am

7:05 am: We apologize for the delay. Maintenance has been completed.

5:04 am: Maintenance has begun and is expected to finish before 7:00 am EDT.

Connection Interruption for Some Users Tue Aug 12, 2014 at 8:39 pm - Tue Aug 12, 2014 at 8:42 pm

9:35 pm: After further investigation, the connection issues appear to have been due to a faulty network equipment upgrade. Once a problem was identified, the upgrade was reverted to restore access.

8:49 pm: Some users may have experienced a brief outage around 8:39pm EDT. We are currently investigating the issue.