In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 2024 - 17:30 PDT
Scheduled - PowerSchool is performing system maintenance on Unified Insights including Production Cluster Upgrade. The application will be unavailable for the majority of the window.
Apr 26, 202417:30 - Apr 28, 202411:15 PDT
PowerSchool will be deploying version 24.4.0.0. of Performance Matters Assessment & Performance Matters Advanced Reporting to your server. During this time, system availability will be limited. Posted on
Apr 22, 2024 - 09:36 PDT
PowerSchool will be deploying version 24.4.0.0. of SmartFind Express Absence Management to your server. The application will remain online during the maintenance window. Posted on
Apr 19, 2024 - 10:54 PDT
PowerSchool will be deploying version 24.4.0.0. of Professional Learning & Perform Enterprise to your server. During this time, system availability will be limited. Posted on
Apr 22, 2024 - 09:35 PDT
PowerSchool is performing system maintenance on Enrollment. The application will remain online during the maintenance window. Posted on
Apr 23, 2024 - 15:07 PDT
PowerSchool is performing system maintenance on Atrieve, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Posted on
Apr 26, 2024 - 15:38 PDT
Completed -
The scheduled maintenance has been completed.
Apr 26, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 18:00 PDT
Scheduled -
PowerSchool will be deploying the version 24.4.0.0 of Enrollment to your server. The application is expected to remain online during the maintenance window.
Apr 18, 11:48 PDT
Resolved -
This incident has been resolved.
Apr 26, 14:43 PDT
Investigating -
We are currently investigating reports of degradation when using Atrieve for our customers on SK06. Our teams are investigating.
Apr 26, 08:34 PDT
Resolved -
We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Apr 26, 09:24 PDT
Monitoring -
At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web or chat through our PowerSchool Community.
Apr 26, 07:47 PDT
Investigating -
We are aware of an issue where some SchoolMessenger CivicLive websites are unable to be accessed. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Apr 26, 07:17 PDT
Resolved -
This incident is resolved and the site is stable. Please reach out to support with any further issues or questions.
Apr 25, 09:15 PDT
Monitoring -
We have identified an issue that was causing some users to experience intermittent errors when navigating in Schoology Learning. Our team has implemented a fix and we are currently monitoring.
Apr 25, 08:46 PDT
Resolved -
This incident has been resolved. Thorough testing has confirmed that the systems are fully operational and accessible for endusers at this time.
Apr 23, 12:49 PDT
Investigating -
There is currently a service disruption that may cause users to be unable to reach the site. PowerSchool is actively working to resolve the incident.
Apr 23, 12:31 PDT
Resolved -
Our team has resolved this issue. Please reach out to support with any questions.
Apr 22, 10:49 PDT
Monitoring -
Our team has implemented a fix and is continuing to monitor the results. Thank you for your patience.
Apr 22, 09:57 PDT
Investigating -
Some users may experience intermittent errors when navigating in Schoology Learning. Re-loading the page may resolve the issue. We are investigating and will provide further updates.
Apr 22, 08:51 PDT
Completed -
The scheduled maintenance has been completed.
Apr 22, 04:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 18:00 PDT
Scheduled -
PowerSchool will be deploying version 24.4.0.0 of Enrollment Express and Ecollect Forms to your server. The application will remain online during the maintenance window.
Apr 15, 10:39 PDT
Completed -
The scheduled maintenance has been completed.
Apr 21, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 15:00 PDT
Scheduled -
We are updating PowerSchool SIS Compliance to version 24.4.2.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.
Note: Tech Contacts of PowerSchool SIS Host (Excluding NC,AZ,NM, AL, Stride and Middle East (Sun-Thu) school)
Apr 17, 16:09 PDT
Completed -
The scheduled maintenance has been completed.
Apr 20, 12:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 23:00 PDT
Scheduled -
The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production servers. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Apr 8, 10:50 PDT
Completed -
The scheduled maintenance has been completed.
Apr 20, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:00 PDT
Scheduled -
We are updating PowerSchool eSchoolPlus SIS compliance to version 24.3.1.0 . Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the window.
Apr 15, 10:42 PDT
Completed -
The scheduled maintenance has been completed.
Apr 19, 21:29 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:30 PDT
Scheduled -
PowerSchool will be deploying version 23.11.5.0 of Unified Classroom Special Programs to your server. During this time, system availability will be limited.
Apr 10, 14:21 PDT
Completed -
The scheduled maintenance has been completed.
Apr 18, 21:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:30 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 18, 12:15 PDT
Scheduled -
PowerSchool is performing Cognos Security files update on eSchoolPlus SIS and eFinancePlus. During this time, system availability will be limited.
Apr 17, 15:45 PDT
Completed -
The scheduled maintenance has been completed.
Apr 17, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 PDT
Scheduled -
We are updating PowerSchool SIS Compliance to version 24.4.2.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.
Apr 16, 11:16 PDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 13:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:00 PDT
Scheduled -
PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. During this maintenance window, the application will be accessible for the majority of the time; however, customers may experience intermittent connectivity.
Note: Excluding Canada and Middle East (Sun-Thu) Schools
Apr 10, 14:29 PDT
Resolved -
We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Apr 14, 12:53 PDT
Monitoring -
A fix has been implemented for this issue and at this time all system performance has returned to normal. Our teams will continue monitoring to ensure functionality is maintained.
Apr 14, 12:27 PDT
Identified -
We have identified the issue causing some SchoolMessenger Communicate sites to be inaccessible and are working to remediate this issue now. Updates will be posted here as they become available.
Apr 14, 10:45 PDT
Investigating -
We are currently investigating an issue where some SchoolMessenger Communicate sites are inaccessible, giving an error "Invalid customer URL. Please check the web address and try again." Our teams have been engaged and are working diligently to resolve this. Updates will be posted here as they become available.
Apr 14, 10:10 PDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:00 PDT
Scheduled -
PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. During this maintenance window, the application will be accessible for the majority of the time; however, customers may experience intermittent connectivity.