Active Incident

Schoology Site for Enterprise Users

Operating Normally

Schoology Site for Basic Users

Service Disruption

Portfolios

Operating Normally

Assessment Management Platform

Operating Normally

Usage Statistics

Operating Normally

Assessment Reports

Operating Normally

Imports & Exports

Service Disruption

Schoology Published Apps

Operating Normally

API

Operating Normally

Single Sign-On

Operating Normally

Document Conversion

Service Disruption

Bulk Content Transfers

Operating Normally

Messaging

Service Disruption

Mobile Applications

Operating Normally

Student Information System Apps

Operating Normally

Schoology Test Environment

Operating Normally

Data Exchange

Operating Normally

Support: Phone and Chat

Operating Normally

Support: Ticket and Webform

Operating Normally

Support: Help Center

Operating Normally

Support: Developer Documentation

Operating Normally

Status UpdatePerformance Issues

Incident Status

Performance Issues

Components

Imports & Exports, Document Conversion

Locations

N/A



April 6, 2020 8:25AM EDT
April 6, 2020 12:25PM UTC
[Monitoring] We have taken a number of steps to improve site stability including proactively adding significant additional capacity. We have also temporarily adjusted the following features: · Teacher Reminders on the Homepage are hidden · Course Reminders and Upcoming require a user to expand to load · Messaging, Document Conversion, Imports and Exports are paused. Jobs do not need to be restarted and will catch up when service is re-enabled · Site access for Basic users has been temporarily disabled We will update this space if any further adjustments are required.